Security & privacy
Sensitive evidencestays protected.
Private evidence storage
Uploaded evidence is stored privately and access-controlled.
Malware scanning
New evidence uploads are malware-scanned before use.
Tenant isolation
Merchant data is logically isolated between stores.
Merchant makes the decision
Verrin does not automatically issue, approve or reject refunds.
Investigation record
Keep investigation activity and recorded decisions in a timeline.
Questions about evidence storage or data access? Contact Verrin.
Data access
Shopify permissions control access.
Verrin accesses store data through Shopify permissions. Older order history is used only when the merchant grants the relevant permission.
Uninstalling the app through Shopify revokes Verrin’s access to your store.
Risk scores and signals are decision support. Verrin does not issue, approve or reject refunds and does not label customers.
Security or privacy question? Email verrin.info@gmail.com or read the privacy policy.
Give every suspicious refunda proper investigation.
Review the history, evidence and risk signals before deciding what happens next.